New Tides Health EMR
The telehealth + EMR platform behind our clinic — now available to yours.
A complete system to run a modern cash-pay telehealth practice. Charts, scheduling, video visits, AI-assisted notes, e-prescribing, a branded patient portal, and billing — the same software we use to run New Tides every day.
What’s inside
Everything a telehealth practice runs on, in one platform.
These aren’t roadmap promises. They’re the modules we built and use to operate our own clinic.
Clinician charts & patient management
A complete chart for every patient — history, problems, medications, documents, and visit timeline — so your providers have the full picture in one place.
Scheduling & provider availability
Set per-provider availability, manage appointment types, and let patients book into open slots without back-and-forth.
Video visits
Built-in video consultations launched straight from the schedule — no separate conferencing tool for your providers or patients to install.
AI-assisted SOAP notes
Draft a structured SOAP note from the visit transcript so providers can review and finalize instead of typing from scratch. The clinician always reviews and signs.
E-prescribing workflow
A provider prescribing workflow that moves an order from the chart through review to the pharmacy, with the prescription captured on the patient record.
Secure messaging
Encrypted patient-to-clinician and care-team messaging threads, kept alongside the chart so context never gets lost.
Branded patient portal
A patient-facing portal under your clinic’s brand with progress tracking and structured check-ins between visits.
Care-Team console
A concierge support console for your staff: tickets, escalation, and canned replies to keep response times short as you scale.
Lab orders & results
Order labs from the chart and file results back to the patient record so providers can act on them in context.
Membership & subscription billing
Recurring membership and subscription billing for cash-pay practices, with self-serve management for patients.
Audit logging
Activity is recorded with role-based access controls—built for HIPAA-aligned workflows so you can see who accessed what, and when.
One connected system
Charts, scheduling, visits, messaging, prescribing, and billing share one record—no stitching together half a dozen disconnected tools.
Who it’s for
Built for cash-pay practices that move fast.
Cash-pay telehealth clinics
Direct-pay practices that need scheduling, visits, prescribing, and recurring billing without insurance overhead.
Hormone, weight & peptide practices
Programs built around ongoing protocols, check-ins, and membership billing — the exact model we run on it ourselves.
Concierge & longevity medicine
Relationship-driven practices that want a branded portal, fast care-team messaging, and a premium patient experience.
Group & multi-provider practices
Teams that need per-provider scheduling, shared charts, and a support console that keeps everyone coordinated.
How to get started
From first call to live clinic.
Talk to us
Book a demo and walk through your practice model. We’ll show you the platform and figure out what your clinic actually needs.
We configure your clinic
We set up your providers, appointment types, branding, billing, and portal so the system fits the way you already work.
Launch
Go live with charts, scheduling, visits, prescribing, and billing running on one connected platform — with support as you grow.
Pricing
Custom subscription pricing.
New Tides Health EMR is a subscription platform. Pricing depends on your practice size, providers, and the modules you turn on — so we quote it per clinic. Book a demo and we’ll put a number in front of you.
Book a demo for a quoteSee the platform we run our clinic on.
We’ll walk you through charts, scheduling, visits, prescribing, and billing — and show you how it would fit your practice.
Request a demo